Catalog

Terms and Conditions

Welcome to Serene Glow! By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of the Serene Glow website. By accessing or using this site, you agree to these terms in full. If you do not accept any part of these terms, please discontinue use of the site.

2. Use of the Website

- You must be at least 18 years old to use our website or make purchases.
- You agree not to use the site for any unlawful or prohibited activities.
- We reserve the right to terminate your access to the site at any time for violations of these terms.

3. Product Information

- We strive to provide accurate product descriptions and images. However, slight variations may occur due to manufacturing processes or display settings.
- Prices are subject to change without notice.
- All products are subject to availability.

4. Payment and Billing

- Payments are processed securely through our trusted payment gateways.
- By providing payment details, you confirm that you are authorized to use the selected payment method.
- We are not responsible for any transaction fees or currency conversion fees charged by your bank or payment provider.

5. Shipping and Delivery

- Shipping times and costs are displayed during checkout.
- We are not responsible for delays caused by customs, courier services, or unforeseen events.
- If your package is lost or damaged during transit, please contact us immediately.

6. Returns and Refunds

- We accept returns within 14 days of receipt for unused and undamaged items.
- Refunds will be processed to the original payment method after inspection of returned items.
- Shipping costs for returns are non-refundable unless the return is due to our error.

7. Intellectual Property

- All content on this website, including text, images, logos, and graphics, is the property of Serene Glow.
- You may not reproduce, distribute, or use any content without our prior written permission.

8. Limitation of Liability

- Serene Glow is not liable for any indirect, incidental, or consequential damages arising from your use of the website.
- Our liability is limited to the maximum extent permitted by law.

9. Changes to Terms

- We reserve the right to update or modify these terms at any time without prior notice.
- Continued use of the site after changes are posted constitutes your acceptance of the updated terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]